Volkswagen India today announced the inauguration of a new customer
touchpoint in Patiala, Punjab, further expanding the brand’s footprint in northern
India. This strategic expansion underscores a continued commitment by Volkswagen
to enhance accessibility of its German engineered, safe and premium mobility
solutions across the country.
Volkswagen Patiala comprises of a state-of-the-art showroom and a dedicated
workshop for service and spares, staffed by a team of 40 trained professionals. The
showroom, located at Rajpura-Patiala Road, features a four-car display, including the
brand’s 5-star GNCAP-rated Virtus and Taigun, as well as the new Tiguan R-Line.
The spares and service workshop, situated at Chamarheri, near the Patiala Toll Plaza,
houses eight service bays, including facilities for body and paint repairs. To further
enhance customer convenience, the facility offers Express Service and Volkswagen
Assistance, enabling faster service turnarounds and doorstep support for minor
repairs and breakdowns.
Mr. Nitin Kohli, Brand Director, Volkswagen India, said, “Punjab continues to be a
strategically significant market for Volkswagen, contributing meaningfully to our
overall national sales. The expansion of our network in Punjab is aligned with our
commitment to expand the network reach in this state and deliver Germanengineered
cars that redefine premium mobility experiences. We are confident the
team at Volkswagen Patiala will elevate customer experiences and drive the next
chapter of growth in this market.”
Commenting on the inauguration of the new dealership, Mr. Ashok Singhal,
Managing Director, Volkswagen Patiala, said, “We are proud to strengthen our
association with Volkswagen India through the inauguration of this new facility in
Patiala. By operating dedicated facilities in both Patiala and Bathinda, we aim to bring
the Volkswagen brand closer to customers through enhanced accessibility and service
excellence. Our focus remains on delivering a world-class ownership journey,
underpinned by the brand’s core values of safety, quality, and reliability.”
With this inauguration, the brand’s network across Punjab, Chandigarh, and
Panchkula now stands at 11 sales and 7 service touchpoints, further supporting
commitment to customer-centric growth and network enhancement in key markets.
Volkswagen India reaffirms its commitment to customer safety and
satisfaction with the rollout of its annual Monsoon Service Camp. Designed to help
customers navigate the challenges of the rainy season with confidence and ease, this
Monsoon Service Camp is available across all authorized service facilities in India. The
initiative offers expert vehicle care, exclusive savings, and a seamless ownership
experience.
As part of the campaign, customers can avail a complimentary 40-point vehicle
check-up, covering service inspection of essential components such as brakes, tyres,
wipers and lighting systems that are critical for safe driving in challenging monsoon
conditions.
Additionally, customers can avail attractive benefits with special discounts available
on Service Value Packages (SVPs). These packages provide protection against rising
service costs, 100% genuine parts, certified technicians, pan-India coverage, and
transferable ownership—enhancing both convenience and long-term value. Beyond
service offerings, Volkswagen is also focusing on customer education by sharing
monsoon car care tips, helping customers stay informed throughout the season.
