Mercedes-Benz, has further bolstered its presence with a new state-of-the-art luxury 2S service facility in Udaipur. This expansion reflects Mercedes-Benz’s ‘Go to customer’ approach, addressing the rising demand for luxury vehicles and bespoke services in key emerging markets like Udaipur.
The new T&T Motors service facility spreads across 9000 sq. ft. and offers customers an elevated
ownership experience and complete peace of mind with state-of-art service capabilities, latest
equipment and tools and spare parts. T&T Udaipur has 3 Preventive Maintenance & General Repairs
bays along with 2 quick Body & Paint jobs bays, in addition to 3 supporting bays. One of the key
highlights of the service facility is the ‘Premier Express Bay’ for quick servicing in 60 minutes.
In addition, T&T Motors Udaipur features the city’s only 180 KW ultra-fast charger with 2 bays, open
to all BEV customers. Mercedes-Benz will soon avail a 24-Hour Service Mobilio facility for customers.
Patrons can also avail a host of digital service offered by Mercedes-Benz like Online Appointment
Booking, Digital Service Drive, Vehicle Digital Reception System etc. T&T Motors Udaipur also has an
exclusive car handover experience for customers, featuring the exclusive ‘Key Presenter’.
Spokesperson, T&T Motors, added, “We are delighted to bring Mercedes-Benz’s world-class luxury
service experience to Udaipur, a city renowned for its majestic heritage and growing prominence as a
luxury destination. The new facility combines contemporary luxury with advanced digital solutions,
designed to offer a seamless and engaging customer journey. This state-of-the-art showroom provides
a complete ecosystem under one roof, from tailored consultations to exclusive hospitality and
premium aftersales services, delivering an elevated ownership experience. We are confident that this
facility will strengthen the appeal of Mercedes-Benz in Udaipur and cater to the evolving expectations
of luxury customers in the region, positioning the Three-Pointed Star as the ultimate choice for
automotive excellence.”
Consulting Areas: The warm materials and reduced ceiling height adds to the ‘Consulting Area’ a quality
of character which makes it a pleasant place to be in. Various seating situations can be chosen for
individual consultations in accordance with the customer preferences. Media surfaces are integrated
seamlessly behind Black Glass and can be controlled individually by the Consultant who can use them
to support the consultancy activity.
Exclusive Customer Contact Areas: The Customer Contact Areas in the Showroom are used exclusively
for customer consultancy. All permanent workplaces in are provided in the Back Office.
Private Consulting Room: A room separated by glass walls and treated with privacy screening is
available for confidential discussions. Media presentations and lighting effects allow the room to be
configured for a specific brand.
Boutique Items: The Boutique Item Shop immediately adjoins the Waiting Area. Shop Gondolas and
Display Cabinets allow products from the accessories and collection range to be presented flexibly in
the space.
Vehicle Handover: This space places the emphasis on creating a personal experience-oriented staging
of the handover process. As this space is equipped with 8 screen media displays, it is possible both
to play atmospheric content and explain product characteristics. This is also to ensure privacy for the
customers taking delivery of the cars. The highlight of the vehicle handover space is the ‘Key Presenter’
for Exclusive Deliveries both in showroom and also at the service facility.
Mercedes-Benz has a positive outlook for the Indian market: continues aggressive network
expansion strategy with world-class luxury dealerships planned in both major metropolises
and emerging mini metros
Prime Star is Mercedes-Benz’s first luxury automotive showroom and service facility in
Kanpur, signifying Mercedes-Benz’s growing presence in Uttar Pradesh
The expansive 3700 sq. ft. luxury showroom houses desirable Mercedes-Benz portfolio,
including the ultra-luxury Top-End vehicles like the S-Class and Mercedes-Maybach
Prime Star Kanpur showroom features an Exclusive Lounge, a showcase for ultra-luxury
vehicles, a private delivery bay and curated hospitality for every guest
Conveniently located in Kanpur’s automotive district, Prime Star Kanpur is positioned to
serve luxury car enthusiasts from the city and nearby business regions
Prime Star facility introduces a blend of contemporary design and advanced digital solutions
which adds to the luxury customers desirability
Prime Star service facility is spread over 26,000 sq. ft, with 19 bays, including PMGR, B&P
and Supporting bays and primely located at NH 19 with proximity to major business
establishments in the city
Prime Star features Premier Service Bay for servicing in flat 60 mins
Key highlight of Prime Star Kanpur remains the two 180KW ultra-fast EV chargers; each at the
showroom and service facility, are open to all electric vehicle owners of the city
With Prime Star, Mercedes-Benz’s luxury touchpoints now span 50+ Indian cities and over
140 touchpoints
