On completing two years in India, MG Motor India today announced that MG Hector customers now have up to one year to enrol into the protect plan under the MG Shield programme, compared to 30 days previously. The change means that MG Hector customers can now avail any one of the Classic, Premium or Elite plan within 12 months of the purchase of their vehicle or till its usage is within 10,000 KMs (for petrol) and 15,000 KMs (for diesel), whichever is earlier.
In another industry-first move, MG Hector customers have the flexibility to extend their three-year protect plan to five years under in-house management, at a nominal amount. https://www.mgmotor.co.in/tools/mg-hector-protect-plan MG had introduced the MG Shield Protect Plan with the launch of MG Hector – India’s first internet SUV. It is a comprehensive and unique programme created as well as managed by MG.
Speaking on the initiative, Gaurav Gupta, Chief Commercial Officer, MG Motor India, said, “The flexibility of offering our customers MG Shield Protect Plan, on the occasion of our second anniversary in India, is a testimony of our commitment to customer delight throughout their car ownership journey. We believe in building relationships with our customers for a lifetime. The enhanced flexibility in protection plan is one of the ways in which we could give back to our customers.”
The carmaker had recently introduced other doorstep contactless car services including minor repairs and fitments under the MG Care service. MG Motor India currently has a wide network of 270 touchpoints across the country.