Volkswagen India today inaugurated a new city store in Chennai, further bolstering its presence in Tamil Nadu and Kashi, Uttar Pradesh. The newly inaugurated City Stores in these cities forms a part of the Brand’s wider push to make its products and services more accessible to customers across the state with 27 sales and 21 service facilities across 22 cities in the state.
Headed by Mr. Arun Uppuswamy, Director, KUN Capital Motors, with a team of 70 sales and service executives, is a City Store with a 5 car display, showcasing the 5-star GNCAP-rated Volkswagen Virtus and Taigun as well as the Brand’s globally-acclaimed flagship Tiguan. Customer service and spares requirements will be catered via a separate workshop, housing 25 service bays.
Mr. Ashish Gupta, Brand Director of Volkswagen Passenger Cars India, said, “The Chennai Metropolitan Area is one of the key markets for Volkswagen in India. In 2023, our Virtus was one of the highest selling sedans in this market. With the inauguration of our newest touchpoint in Chennai, we are re-emphasizing our commitment to the rising need for premium, safe, and reliable vehicles throughout India making our range of cars even more accessible.”
Commenting on the newly inaugurated touchpoint, Mr. Arun Uppuswamy, Director, KUN Capital Motors, said, “Our long standing partnership with Volkswagen has driven a highly successful mobility revolution in the state of Tamil Nadu. With class leading products on offer, we are once again glad to make the safest portfolio of Volkswagen Taigun, Tiguan and Virtus, even more accessible through the state-of-the art expansive showroom in Chennai. We look forward to welcoming customers at the new touchpoint and provide both sales and service experiences while building a long- lasting relationship.”
For customers with an active lifestyle, they can opt for the Volkswagen Assistance service for basic repair and maintenance services undertaken at their doorstep.
Addresses of the new touchpoints in Chennai:
Touchpoint Address
Volkswagen Chennai City Store +
Workshop No.4-B, Third Main Road, Industrial Estate, Ambattur, Chennai, TN-600058
Volkswagen Passenger Cars India inaugurated a new customer touchpoint in Kashi, further bolstering its presence in the state as part of the Brand’s wider push to make its products and services more accessible to Indian customers.
Under the leadership of Mr. Sachin Talwar, Dealer Partner, Volkswagen Kashi, the 3S (Sales, Spares and Service) facility comprises of a team of 45 sales and service executives who will be actively interacting with customers. The three-car display will showcase the Volkswagen Virtus sedan and Taigun SUVW as well as the Brand’s flagship product, the Tiguan. In addition, customers can also experience the newly introduced variants, the Taigun GT Line and Taigun GT Plus Sport at the showroom.
Mr. Ashish Gupta, Brand Director of Volkswagen Passenger Cars India said, “The inauguration of our newest touchpoint in Kashi highlights our dedication to fulfilling a rising need for premium, safe, and reliable vehicles throughout India. We have observed a changing demand pattern, with Tier 2 and Tier 3 cities accounting for 35- 40% of our sales. As a result, we are directing our attention towards these emerging markets. Our proactive strategy recognizes this shift and seeks to capitalize on the growth opportunities in these areas of demand. This ensures that our range of reliable, fun-to-drive, German-engineered products and world-class service facilities are accessible to a broader customer base across the nation, including at Kashi.
Commenting on the newly inaugurated touchpoint, Mr. Sachin Talwar, Dealer Partner, Volkswagen Kashi said, “We are delighted to partner with Volkswagen India and offer their premium mobility solutions to customers in Kashi. We are witnessing significant customer interest owing to their safest product portfolio comprising of the Volkswagen Taigun, Virtus and Tiguan. We look forward to welcoming customers at the new touchpoint and build a long-lasting relationship.”
Hassle-free ownership experience for customers in Kashi as the service touchpoint is equipped with 14 service bays that can cater to body & paint repairs, vehicle service and maintenance along with required spare parts. With this introduction, Volkswagen now has a 208 sales & pre-owned car and 142 service touchpoints across 155 cities in India.
Address of the new touchpoints in Kashi:
Dealership Address
Volkswagen Kashi (Showroom)
Pama complex, Lahartara-Manduadih Road, Shivdaspur, Varanasi – 221002
Volkswagen Kashi (Workshop)
Volkswagen India today announces its comprehensive Summer Car Care campaign across its 142 service facilities present across India during the month of May 2024.
Under the Summer Car Care campaign, customers can avail a complimentary 40-point vehicle inspection conducted by trained professionals that identifies any potential challenges while driving during the summer season.
Ensuring a comfortable driving experience, Volkswagen has also enlisted a quick seasonal car care guideline that can support the self-evaluation of the vehicle by the customer. In addition, the brand is offering attractive benefits on the Summer Car Care treatment available under the Value Added Services, offering an affordable ownership experience.
Ashish Gupta, Brand Director, Volkswagen Passenger Cars India, said, “The sweltering summer season often leads to challenging driving situations across Indian roads. Through the Summer Car Care campaign, we would like to offer our customers a complimentary vehicle health check-up, ensuring a hassle-free driving and ownership experience.”
Volkswagen India continues to offer an enhanced service experience by offering affordable cost of ownership initiatives and transparency towards its customers. In addition to offering a breadth of attractive service and car care packages, Volkswagen also offers services such as Service Cam, Doorstep Service through Volkswagen Assistance and Mobile Service Unit, Online Service Appointment, Service Cost Calculator and many more.
