Audi, the German luxury car manufacturer, today announced a comprehensive, 10-year Roadside Assistance program for customers. This will be applicable to cars sold starting October 01, 2023. The initiative is in line with Audi India’s Human-Centricity strategy that focuses on the customer-first approach.
Mr. Balbir Singh Dhillon, Head of Audi India said, “We are thrilled to introduce the Roadside Assistance Program for 10 years as a testament to Audi India’s steadfast assurance to our valued customers. At Audi India, we firmly believe that our relationship with our customers goes beyond offering products and services – it is about creating an experience that is seamless, hassle-free, and comforting throughout the ownership period. With a complimentary RSA for a 10-year period, we are setting new industry standards, further enhancing our high-quality services and timely assistance. We continuously strive towards enhancing customer experience. Roadside Assistance is one such very important tool to reiterate our motto of ‘Customer First’.
Roadside Assistance covers:
24 x 7 x 365 coverage
100% coverage in India
On-site repairs, delivery of fuel and spare keys
Travel or accommodation facilities
Custody, transportation, storage and safekeeping of vehicle
Provision of specially-designed towing platforms