Online Sales For BMW Cars Begin on their website and the platform delivers physical dealer level attention to detail
BMW India has launched an exclusive end-to-end ‘Online Sales Channel’ where customers can select and purchase their favourite BMW car online. With just a few clicks, prospective BMW customers can compare specifications, build their own BMW virtually in the car configurator, view suitable financing options, payment methods, and get instant consultation before finalising the purchase – all online, 24×7.
BMW India’s Online Sales Channel will allow customers to browse all products, choose a preferred dealership and even book a test drive online. Wherever they are, whenever they want, customers can avail personalised online support via chat and messaging functions. It’s faster, hassle-free and provides answers to all queries at the click of a button.
In addition to products, multiple financial solutions can also be reviewed online that can be customised as per individual requirements. At each stage of the buying process, customers are aware of the real-time status, from the comfort of their home.
BMW Online Sales Channel offers BMW and its dealer partners additional opportunities to reach out to potential customers. It is designed to enable sales journey connecting customers with relevant products and dealers. Though the buying process is entirely online, the dealer remains at the heart of the process and drives the entire process. The platform seamlessly integrates the BMW India website, CRM systems, sales channel and website configurator.
Online Sales Channel Process
Customers access Online Sales Channel – https://shop.bmw.in/ and register
Select cars in stock and confirm their preferred configuration
Choose preferred dealer and outlet for purchase
Chat and receive personalised support on the product, quote, EMI options online
Request for a test drive
Pay booking amount online and confirm the purchase
Check the real-time status
Make rest of the payment online or offline and get contacted by the dealer regarding the delivery of the vehicle and other formalities