India’s first and fast-growing electric motorcycle manufacturer, Tork Motors, has officially rolled out its unique mobile service van – PIT CREW. Tork PIT CREW is aligned with the theme of the World EV Day of celebrating sustainable E-mobility. The van will cater to customers’ sales and after-sales requirements at their doorstep. The PIT CREW is a part of the brand’s ‘Experience TORK initiative’ that offers the unique joy of owning the Tork Motorcycles.
Taking inspiration from the motorsports heritage of the brand, the PIT CREW is designed with a sole agenda to offer ease, convenience and peace of mind to the KRATOS® owners. Currently functional in Pune, the PIT CREW will also act as a compact showroom and service centre on wheels with the capability to do the periodic maintenance of the motorcycles.
Introducing the PIT CREW, Mr. Kapil Shelke, Founder and CEO of Tork Motors said, “We are delighted to bring in this smartly designed service initiative for our customers on this World EV Day. Customer satisfaction has always been our priority at Tork Motors, and the PIT CREW is designed to offer just the same. With this, we are sure to reach out to our customers located in distant areas as well as offer a convenient solution for urban customers who are always on the run. It is our endeavour at TORK to offer a sustainable EV ecosystem to our customers.”
“Moreover, the multipurpose PIT CREW will be the first touch point to connect with customers for our impending dealer partners across India, as they can start operations while the showrooms are getting ready. With this distinctive business model, we are looking at fostering our service network as well as extending our reach across cities”, added Mr. Shelke.
Tork Motors’ one PIT CREW van can accommodate three motorcycles at a time for delivery purposes. It also carries all the necessary tools, spare parts and other consumables to support immediate and last-minute vehicle maintenance requirements.
The GPS and WiFi-enabled vehicle is thermally insulated to maintain a lower temperature inside the van. The hi-tech vehicle is also connected to the cloud to detect any software error and to provide any necessary updates for the motorcycles while servicing, similar to the racetrack pit crew experience. It is equipped with a 4000-Watt Inverter with 5.4 kWh of battery and has two motorcycle chargers of 700-Watt for on-the-spot vehicle charging requirements. Additionally, dry cleaning and polishing of the motorcycles can be done inside the van with a considerable amount of space divided into office and service areas. Tork Motors will roll out the PIT CREW vehicles in Bangalore, Hyderabad, Mumbai, and Ahmedabad by the end of this financial year.
Tork Motors launched its flagship products – KRATOS® and KRATOS®-R earlier this year. Since its launch, the company has received an overwhelming response to their indigenously developed electric motorcycles through numerous bookings. The company has also started delivering motorcycles to customers in a unique 1:18 scale box, reviving childhood memories that are much of an experience.