Two Skoda Service Initiatives Taken – Know What Are Those!


Two Skoda Service Initiatives are opening a world-class showroom in Jaipur to increase reach and quality along with improvements to the Skoda My App

ŠKODA AUTO India inaugurated its newly designed 3S (Sales, Service, and Spares) facility Saisha Motor Pvt. Ltd in Jaipur. The new facility will cater to customers in this central and southern region of Jaipur and will be a key touch point with respect to Sales, Service, and Spares. The new dealership will sport the new Corporate Design and Identity which is part of the brand’s global redesigning process.

The sales facility which is strategically located in Ashram Marg sprawls an area of 3,340 sq.ft of prime showroom space and accommodates a 5-Car display. The showroom is supported by a service facility, located at Ramchandrapura Industrial Area, has a 24 bay service area that spans a massive 31,152 sq.ft area.

ŠKODA AUTO India is in the process of revamping its entire dealer network which will entail – manpower training, a customer-friendly layout and business processes along with a refreshed design that will be the key to demonstrating the power of the brand, says Skoda India.New ŠKODA Showroom: friendly, bright, inviting and customer friendly processes such as:

My ŠKODA prospect location

The redesigned dealership network globally and in India will offer modern showrooms with a great look and feel, customer-friendly environment, creating a pleasant atmosphere and transparency. The exteriors of the dealerships are completely redesigned. The new appearance of the ŠKODA dealerships will be the brand’s powerful statement during both day and night – clear, transparent, modern and open. Fresh colors, clarity, openness and transparency – are the highlights of the new interiors of ŠKODA dealership showrooms.

ŠKODA AUTO India has introduced a next-generation iPad based sales tool for sales consultants. With the help of this sales tool, the sales consultants will be able to elaborately explain the features of our cars in an interactive and engaging manner. In addition, the rebranding and introduction of the NEW CICD across all retail outlets along with new customer-focused initiatives have contributed to the overall growth of the brand.

ŠKODA AUTO India also offers a 4 year service care program which consists of a 4 year warranty program and a 4 year (24 x 7) Road Side Assistance which is standard on all ŠKODA products. Additionally, customers now have an option to purchase a 4 year service package at a nominal price which ensures a hassle-free ownership experience. Meanwhile, the Skoda App has been redesigned after its initial launch and Skoda has made certain changes to make the experience even friendlier. Have a look at the additions to the list.

My ŠKODA prospect closed

ŠKODA AUTO India launches ‘MyŠKODA’ app version 2.0
The app provides a single-window interface to increase transparency with the brand and provide a hassle-free ownership experience for the customer
Introduces a host of exciting new features and services
For the first time the ‘app’ will cater to existing customers, enthusiasts and potential customers
MyŠKODA’s Parking Assistance feature will now assist owners to locate their parked vehicles
Introducing “DriveTribe” community access for ŠKODA users and enthusiasts
Will now host a section for authorized ŠKODAaccessories
Access to entire service history; itemised billing record for event interaction
Allows customers to book a service appointment, locate the nearest dealer, calculate service parts, connect to ŠKODA customer care and update customer contact information

Parking Assistance

ŠKODA AUTO India continues to record strong performance in India. Selling 17,438 cars in 2017, the company achieved 30 % more sales than the previous year (2016).The NEW OCTAVIA, NEW RAPID and NEW KODIAQ have received overwhelming response.

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